1) INFORMATION COLLECTION AND USE: Worldbusinesstechsupport Support collects information for different purposes like personizaltion of a user, improvement in services and our portal, completing transactions with user’s approval, sending promotional emails, etc.
a) Personal Information: We can acquire the details of our subscribers through different ways like when you fill a form on our portal or you are interacting with our live technician. You may be asked for your contact information, SSN. However users are allowed to visit our website, we will only connect information if you agree to share it with us.
b) Payment Information: You might have to share a credit card number with us from a card issuer that we require in order to commence your services. You are hereby authorizing us to charge and/hold a payment on your credit card with respect to outstanding charges for Services. You authorize Worldbusinesstechsupport Support and/or any other organization that bills for products or services, or acts asa billing party for Worldbusinesstechsupport Support to continue to try to charge and/or place hold for the amount described, or any part thereof, to your credit card until the entire amount is paid in full. You agree to provide with updated credit card information upon request of proactively if incase details shared earlier has any issues. If you have given a debit card number instead of credit card, you authorize to charge the debit card. Also, if in future if you decide to pay through electronic fund transfer, payments will be made to the account number that will be given by “Worldbusinesstechsupport Support”. Payment will also be subject to the terms and conditions established by the credit or debit card issuer.
c) Computer System Information: i) Subscriber Computer: We might ask information related to your computer, like its purchase date, serial number, make &model number and/or any computer hardware, peripherals or software’s attached to it, computercondition of the system and registry data abouthardware configurations and installation of software, and error tracking files. in order to provide you a better personalized technical support.
ii) Remote Access: If you have asked for the support, in order to solve your problem quickly, we might require the control of your computer. Worldbusinesstechsupport Support uses the best available tools in the market to take remote sessions. Worldbusinesstechsupport Support Experts can diagnose or correct problems. Our technicians will not take the remote control unless it is required. In addition, Worldbusinesstechsupport Support Experts will not use Remote Access tools to obtain sensitive or confidential information stored on user computer or network.
iii) Diagnostic Tool: Worldbusinesstechsupport Support online diagnoses application may require a specific variety of useful information about your computer system and the applications on it. This useful information is collected into a document containing all the essential details needed by Worldbusinesstechsupport Support and is sent securely online to the Worldbusinesstechsupport Support a third party server appointed by Worldbusinesstechsupport Support. Worldbusinesstechsupport Support analyzes this information to diagnose and resolve end user software issues. Information required by the Worldbusinesstechsupport Support application will not be containing anysensitive information such as personal documents, e-mail messages, e-mail addresses sent to, passwords, profiles, etc.
d) Live Help Session Records: Worldbusinesstechsupport Support holds the rights to keep the live help session records for quality and training purposes. These records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correspondedwith personally data about individual customers.
f) Log Files: We may keep your IP addressto track user movement, administer the site, analyze trends and gather records for future references.
g) Sharing: We may share your information with our affiliates and suppliers except your personal identification details. We, at any cost will not share your details with any unknown third party.
h) Children's Online Policy: We donot provide services to minors as per the Children’s Online Privacy protection act, we do not keep information of individuals aging less than 13.
2) SECURITY: We use advanced and modern tools to store and save data. We hereby promise not to store any credit card detail or password with us.
3) SUPPLEMENTATION OF INFORMATION: With a purpose of getting the proper information about our customer, we may retrieve information about you from some other sources
a) Special Offers: We will email you about our special offers, discounts and promotional offers.
b) Correction/Updating Personal Information: Anytime when you want to quit from the services or you want to remove your personal information from our database, please write us an email on our email address (firstname.lastname@example.org). The necessary changes will be done in 48 business hours.
c) Notification of Changes:We Reserved the right to make any changes in this policy. Any change would reflect in the website, you are hereby requested to keep a close eye on the policies.
d) Opt-out Provision: We never share consumer’s personal information with any third-party however Consumers can send an email request to email@example.com to avoidthe use of their information for any internal or external purposes rather than the original purpose for which the information was collected.
Disclaimer Worldbusinesstechsupport Support is an independent service provider of technical support for various third party software,hardware and peripherals. Brand Names and Trademarks are used only references purpose, as they not indicate any kind of association of third parties with Worldbusinesstechsupport Support. Worldbusinesstechsupport Support hereby disclaims any sponsorship, affiliation or endorsement of or by any third-parties. If your product is covered by warranty, the support service maybe available for free from brand owners.